Terms & Conditions
These terms and conditions govern the use of the 51勛圖窪蹋厙 website and services. Ensure you understand your rights when interacting with our platform.
Terms and Conditions for the use of the 51勛圖窪蹋厙 services
PLEASE READ THESE TERMS CAREFULLY
- ABOUT THESE TERMS & CONDITIONS
- These Terms & Conditions (the Terms) govern the use of any electric vehicle charging stations (each a Charging Station) operated by 51勛圖窪蹋厙.ie Ltd (in the United Kingdom) and 51勛圖窪蹋厙 Charging Limited (in the Republic of Ireland) (the Charging Network), which may be accessed via the 51勛圖窪蹋厙 App (the App) or the 51勛圖窪蹋厙 website at www.weev.ie (the Website), or on a pay-as-you-use basis, together (the Services).
- Any reference to 51勛圖窪蹋厙 in these Terms shall also be interpreted to include reference to 51勛圖窪蹋厙s business partners that are authorised to operate any parts of the Services on behalf of 51勛圖窪蹋厙 (including but not limited to billing service providers and customer service providers). Any reference to the Services shall also be deemed to include services provided in collaboration with authorised third-party mobility companies that facilitate roaming arrangements.
- These Terms apply to both:
i) Customers who have registered for a 51勛圖窪蹋厙 account via the App or the Website (a 51勛圖窪蹋厙 Account) and who pay for the use of the Services via that 51勛圖窪蹋厙 Account (each a 51勛圖窪蹋厙 Member); and
ii) Customers who access and use the Services on a pay-as-you-use basis (Tap-and-go Customers)
- These Terms apply to the Services and all actions forming part of the Services, including, without limitation, the ordering of charging cards and the initiation of charging sessions. By:
i) registering for a 51勛圖窪蹋厙 account
ii) accepting these Terms; and/or
iii) by using the Services or any part of the Charging Network,
you are entering into a legally binding contract with 51勛圖窪蹋厙 (the Contract) which incorporates these Terms. If you are a Tap-and-go Customer, each time you use the Services you are entering into a new Contract with 51勛圖窪蹋厙 which incorporates these Terms.
If you do not agree with these Terms, you should not register for a 51勛圖窪蹋厙 Account or use the Services or any Charging Station.
- To register for a 51勛圖窪蹋厙 account, you will be required to provide your email address and a chosen password. You must take due care to protect this password against misuse by others and promptly notify 51勛圖窪蹋厙 about any suspected misuse. You are responsible for keeping the password secure.
- USING THE SERVICES
- You shall use the Charging Station correctly and in accordance with the provided instructions.
b. 51勛圖窪蹋厙 may offer the ordering of a charging card for use within the 51勛圖窪蹋厙 Charging Network (A Charging Card) via the App or via the Website. The price for the Charging Card and associated payment formalities and delivery times will be as shown on the App / Website.
- Subject to availability of the Services, you can start the charging process at a Charging Station by using the App or a Charging Card, contactless payment, or by scanning a QR code available at the Charging Station (if available).
- You shall not use any Charging Station that shows any error message, which has any visible defect or damage, or which is not shown on the App as being available for use.
- It is your responsibility to ensure that the vehicle to be charged at a Charging Station, as well as any accessories or tools provided by you (such as power converters, adapters, or cables), are:
i) compatible and suitable for use with the Charging Station,
ii) fit for their purpose; and
iii) used in accordance with applicable law.
51勛圖窪蹋厙 shall have no liability for any loss or damage to any vehicle, accessory or tool which arises as a result of you having failed to so comply.
f. Charging stations must be used to charge electric vehicles only and for no other purpose whatsoever. 51勛圖窪蹋厙 reserves the right to refuse access to the 51勛圖窪蹋厙 Charging Network to any person who, at 51勛圖窪蹋厙s discretion, has or may use a Charging Station in a manner which it deems to be abusive, illegal, fraudulent or a nuisance.
g. You shall not interfere or tamper with any Charging Station.
- Charging Stations may be located within carparks, land, or property (each a Parking Location) which are owned or operated by a third party. Therefore, in addition to these Terms, you may also be subject to the specific terms and conditions for parking which apply at the Parking Location, including the requirement to pay a separate parking charge whilst using any Charging Station. Unless otherwise stated on the relevant Charging Station, our Charges (as defined below) do not include any parking charges which may apply at the Parking Location.
- You are responsible for familiarising yourself, and complying, with any specific terms and conditions for parking which apply at the Parking Location and 51勛圖窪蹋厙, shall have no liability to you in respect of your use of the Parking Location.
- If there is a problem with any aspect of the Services, please contact us and tell us as soon as possible and allow us a reasonable opportunity to repair the problem.
- If you have any questions or complaints about the Services, please contact us by submitting a form on our website (/get-in-touch), by emailing us at hello@weev.ie or support@weev.ie or contacting us via our 24/7 support line in UK 0800 0773 098 or ROI +353 01 968 2222.
- CHARGES AND PAYMENT
- Our charges for the use of the Charging Station (our Charges) are inclusive of VAT and are indicated on the Charging Station, on our App, or on the Website. Charges are exclusive of any parking charges which are imposed by the owner or operator of the Parking Location.
- 51勛圖窪蹋厙 Members are entitled to different charging rates; therefore, different Charges may apply for 51勛圖窪蹋厙 Members than for Tap-and-go Customers.
- Charges will be displayed as fees per kWh of consumed energy. Overstay fees may also be payable and will be displayed on the website /our-network/driver-resources/our-tariffs.
- The payment function of the App, as well as any Charging Card, shall each operate only within the 51勛圖窪蹋厙 Charging Network and that of any roaming partner.
- Services may be used on a Pre-Pay or Tap-and-Go basis as follows:
i) 51勛圖窪蹋厙 Members will be asked to register a payment card on their 51勛圖窪蹋厙 Account for payment of the Charges. All major debit and credit cards may be registered. It is the responsibility of the 51勛圖窪蹋厙 Member to ensure that any payment card which is registered for use is valid, has a sufficient credit balance and is not blocked. 51勛圖窪蹋厙 reserves the right to suspend or withdraw access to the Services if payment of the relevant Charges using the registered payment card is unsuccessful. In such circumstances 51勛圖窪蹋厙 has the right to seek payment of the Charges from the 51勛圖窪蹋厙 Member by other means.
ii) Tap-and-go Customers will be required to pre-authorise a maximum pre-authorisation payment as set out on the pricing page available on the 51勛圖窪蹋厙 website /our-network/driver-resources/our-tariffs, with the difference in the Charges actually incurred and the pre-authorisation payment returned to the relevant Tap-and-Go Customer within 24 hours of their use of the Services. 51勛圖窪蹋厙 reserves the right to suspend or withdraw the Services if authorisation is not provided on request.
- If you are a commercial or business customer, separate payment terms may apply.
- SERVICE AVAILABILITY
- 51勛圖窪蹋厙 will make every effort to make the Services available. However, there may be occasions they are unavailable or subject to delay. 51勛圖窪蹋厙 will act with reasonable care in compiling and showing information regarding the availability of Charging Stations on the App and/or the Website. However, we do not guarantee that the information contained on the App and/or Website relating to the Charging Network is correct or up to date.
- 51勛圖窪蹋厙 are not responsible for unavailability of the Services or delays outside of 51勛圖窪蹋厙s control. Such an event outside of 51勛圖窪蹋厙s control might include strike action, change in law, war, sabotage, failure or delay in delivery, irregularities in the supply of electricity, telephone connections or other traffic and communications connections and transportation, strike, boycott, pandemic, epidemic or other similar circumstances beyond the control of 51勛圖窪蹋厙. If the supply of the Services is delayed or if the Services are unavailable due to an event outside of 51勛圖窪蹋厙s control, then 51勛圖窪蹋厙 will take steps to minimise the effect of the delay or lack of availability. Provided 51勛圖窪蹋厙 does this, we will not be liable for delays caused by the event.
- SUSPENSION OF SERVICES
- 51勛圖窪蹋厙 may suspend the provision of all or part of the Services to:
i) deal with technical problems or make minor technical changes including safety related issues;
ii) update the Services to reflect changes in relevant laws and regulatory requirements;
iii) make changes to the Services as requested by you or notified by us to you;
iv) carry out improvement works in relation to the Services; or
v) where we have otherwise reserved the right to do so in accordance with these Terms.
- We will notify you in advance, via the App, the Website or the 51勛圖窪蹋厙 social media channels, to tell you about any suspension of the Services unless the problem is urgent or an emergency.
- We may also suspend provision of the Services to you with immediate effect if you do not pay the Charges or any part of them when you are supposed to. We will not charge you for the Services during any period of suspension.
- LOSS OR THEFT OF CHARGING CARD OR UNAUTHORISED ACCOUNT ACCESS.
- You must notify 51勛圖窪蹋厙 immediately by submitting a form on our website (/get-in-touch), by emailing us at hello@weev.ie or support@weev.ie or contacting us via our 24/7 support line in UK 0800 0773 098 or ROI +353 01 968 2222 if you believe that your 51勛圖窪蹋厙 Account or the Charging Card has been used by an unauthorized person or in an unauthorized manner.
- You must notify 51勛圖窪蹋厙 immediately by submitting a form on our website (/get-in-touch), by emailing us at hello@weev.ie or support@weev.ie or contacting us via our 24/7 support line in UK 0800 0773 098 or ROI +353 01 968 2222 in the event of the loss or theft of your Charging Card or any mobile phone on which the App has been installed. Failure to do so may mean that you remain liable to us for any Charges incurred for Services accessed using the relevant Charging Card or App.
- Upon receipt by 51勛圖窪蹋厙 of notification that any Charging Card has been lost or stolen, 51勛圖窪蹋厙 will block the Charging Card. It is not possible to reactivate a blocked Charging Card, therefore, you will be required to order a new Charging Card, even if the original Charging Card is subsequently found.
- OUR LIABILITY TO YOU
- 51勛圖窪蹋厙 will provide the Services to you with reasonable care and skill.
- If any part of the Services are not carried out with reasonable care and skill, you can ask us to repeat the relevant part of the Services or to fix it or to refund you for the relevant part of the Services.
- If there is a problem with the Services, please contact us as soon as possible by submitting a form on our website (/get-in-touch), by emailing us at hello@weev.ie or support@weev.ie or by contacting us via our 24/7 support line in UK 0800 0773 098 or ROI +353 01 968 2222.
- 51勛圖窪蹋厙 are responsible for losses you suffer caused by us breaking the Contract unless the loss is:
i) Unforeseeable: loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both 51勛圖窪蹋厙 and you knew it might happen.
ii) Caused by a delaying event outside our control: if we have taken the steps set out in the section 4 (b), 51勛圖窪蹋厙 shall not be responsible for delays outside our control.
iii) Avoidable: something you could have avoided by taking reasonable action, including following our reasonable instructions for use.
iv) A business loss: if you use the Services for any commercial, business or trade purpose 51勛圖窪蹋厙 shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
- If you are a consumer, you have legal rights in relation to Services not carried out with reasonable skill and care. Nothing in these terms will affect these legal rights.
f. Except as set out in this section 7, 51勛圖窪蹋厙 gives no warranties and makes no representations in relation to the Services, and all warranties and conditions whether express or implied by statute, common law or otherwise are excluded to the extent permitted by law.
- YOUR RIGHTS TO CANCEL YOUR WEEV ACCOUNT
- You may cancel your 51勛圖窪蹋厙 Account at any time on the Website, via the App or by contacting support@weev.ie . On receipt of your cancellation request, 51勛圖窪蹋厙 will process your request and bill you for any outstanding sums due.
- Please note - If you have a Charging Card which is linked to your 51勛圖窪蹋厙 Account, then this may continue to function whilst 51勛圖窪蹋厙 processes the cancellation request. If you continue to use your Charging Card after deletion of your 51勛圖窪蹋厙 Account, you will remain liable to 51勛圖窪蹋厙 for any Charges you incur in relation to such use.
- Upon cancellation of your 51勛圖窪蹋厙 Account, you may continue to use and access the Services as a Tap-and-go Customer. However, you will no longer have access to any preferential charging rates which apply to 51勛圖窪蹋厙 Members therefore, the Charges which you pay may be higher.
- On cancellation of your 51勛圖窪蹋厙 Account, your data will be deleted in accordance with our data retention policy. However, please note that we may be required to retain some of your information to comply with applicable law. Please refer to our Privacy Notice for further information.
- OUR RIGHTS TO CANCEL YOUR WEEV ACCOUNT / RESTRICT ACCESS TO THE SERVICES
- If you act in breach of these Terms, 51勛圖窪蹋厙 may provide you with a notification of such breach. If, after receipt of such notification of breach, you continue to breach these Terms, 51勛圖窪蹋厙 may terminate your 51勛圖窪蹋厙 Account and/or restrict access to the Services. 51勛圖窪蹋厙 may also bring a claim against you for any compensation that may be due to 51勛圖窪蹋厙 because of your breach of the Terms.
- Termination of the 51勛圖窪蹋厙 Account and/or restriction of your access to the Services does not affect any existing claims or events giving rise to a claim with respect to the Service that have commenced or occurred prior to such termination.
- CHANGES TO THE SERVICES OR THESE TERMS
- From time to time, 51勛圖窪蹋厙 may make changes to the Services or these Terms (including updating the App or the Website) to:
i) reflect changes in law;
ii) make minor technical adjustments and improvements e.g. to improve performance, enhance functionality, reflect changes to any operating system or address any security issues.
In such circumstances, 51勛圖窪蹋厙 may ask you to update the App. If you choose not to install such updates to the App or if you opt out of automatic updates, you may not be able to continue using the App and/or the Services.
- Where we intend to make any other, more significant changes to the Services or these Terms then we will notify you in advance and, in the case of 51勛圖窪蹋厙 Members, give you the opportunity to cancel your 51勛圖窪蹋厙 Account before the changes come in effect. In such circumstances, we will refund to you any sums you have paid in advance for the Services.
- HOW WE MAY USE YOUR PERSONAL INFORMATION
a. 51勛圖窪蹋厙 will use the personal information you provide to us, including any data which is generated from the use of the Services, in accordance with and for the reasons set out in our Privacy Policy /privacy-policy . It is important that you read this information.
b. Any usage data or other information which may generated from the use of the Services, including the Charging Stations, shall at all times be the property of 51勛圖窪蹋厙.
- GENERAL TERMS
- You are not allowed to transfer your rights under these Terms to anyone without our prior written consent. 51勛圖窪蹋厙 may transfer its rights under these Terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
- If any provision of these Terms (or part of any provision) is or becomes illegal, invalid, or unenforceable, the legality, validity, and enforceability of any other provision of these Terms will not be affected.
- If you breach these Terms and 51勛圖窪蹋厙 takes no action, 51勛圖窪蹋厙 will still be entitled to use its rights and remedies in any other situation where you breach these Terms.
- If you are a business customer, any variation to these terms will not be binding unless expressly agreed in writing by 51勛圖窪蹋厙.
- All intellectual property rights in the Service (including the App and/or website) throughout the world belong to us (or our licensors) and are licensed (not sold) to you. You have no intellectual property rights in, or to, the Service, or any other Intellectual Property Rights owned by 51勛圖窪蹋厙, other than the right to use them in accordance with these Terms.
- Promotional rates for the Service may from time to time be displayed on the App and/or website. All promotions are subject to change and can be withdrawn/amended at any time.
g. If you are a business customer, you and 51勛圖窪蹋厙 both agree that these Terms, along with the terms of any business agreement between you and 51勛圖窪蹋厙, shall constitute the entire agreement between you and 51勛圖窪蹋厙 in relation to your use of the Services. You acknowledge that you have not entered into these Terms in reliance on any representation or warranty that is not expressly set out in these Terms and that you will have no claim for innocent or negligent misrepresentation because of any statement in these Terms.
- DISPUTES
a. Our Customer Service Team: Get in touch by submitting a form on our website (/get-in-touch), by emailing us at support@weev.ie or contacting us via our 24/7 support line in UK 0800 0773 098 or ROI +353 01 968 will do their best to resolve any problems you may have.
b. If you are a consumer, the laws of Northern Ireland apply to these Terms. Any disputes will be subject to the non-exclusive jurisdiction of the courts of Northern Ireland. This means that you can choose whether to bring a claim in the courts of Northern Ireland or in the courts of another part of the UK or republic of Ireland in which you live.
c. If you are a business customer, these Terms and any dispute or claim arising out of, or in connection with them, their subject matter or formation (including non-contractual disputes or claims) will be governed by, and construed in accordance with, the laws of Northern Ireland. You and 51勛圖窪蹋厙 both irrevocably agree that the courts of Northern Ireland will have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these Terms, their subject matter or formation (including non-contractual disputes or claims).
- CONTACT US
If you have any questions or concerns regarding the Service or any of these Terms, please contact us at support@weev.ie.
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51勛圖窪蹋厙 Promotion T&C
1. Night Rate
Terms & Conditions
The promotion runs from 00.00 18th September 24 - 11.59 until we decide to end the promotion.
Exclusively for My 51勛圖窪蹋厙 App customers. From 6pm - 8am, Normal over stay fees remain between 6pm - 10pm & 6am - 8am (Max stay 4 hours)
Only available on 51勛圖窪蹋厙 branded chargers and at participating locations only.
Please use the My 51勛圖窪蹋厙 App to check charger promotion participation before starting your charging session.
Overstay Fee
To ensure everyone gets a chance to access this great promotion a 瞿5 / 5 overstay fee will occur after 4 hours and 瞿5 / 5 for each hour thereafter.
Promotion hours are 6pm - 8am.
All promotions are subject to change and can be withdrawn / amended at any time.
2. Taxi Rate
The promotion runs from 00.00 18th September - 11.59 on Friday 2nd April
You must be a My 51勛圖窪蹋厙 App customer to use this promotion. To avail of this promotion please submit a valid photograph of your PSV / SPSV licence using the form located on: /promotions
Only available on 51勛圖窪蹋厙 branded chargers and at participating locations only. Please use the My 51勛圖窪蹋厙 App to check the participation of charger promotion before starting your charging session.
The Taxi Rate will operate from 7.00am 9.59pm. Then the 51勛圖窪蹋厙 Night Rate runs from Promotion hours are 10pm - 7am.
Standard connection charges of 30p / 30c still apply.
Overstay Fee
To ensure everyone gets a chance to access this great promotion a 瞿5 / 5 overstay fee will occur after 4 hours and 瞿5 / 5 for each hour thereafter.
All promotions are subject to change and can be withdrawn/amended at any time.
3. Zappi Glo Home Charging Promotion
Zappi Glo + Free Harvi - Price includes a Zappi Glo - 7.4kW Charger, 51勛圖窪蹋厙 瞿50 / 50 public network credit, a Harvi (for first 50 customers) and home charger installation.
All prices stated are based on a standard installation (being less than 10m from the fuse box to charger location). Should your installation be deemed non-standard additional fees will apply (as specified prior to installation).
A standard installation is as follows:
- 7.4kW Charger
- 10m of cabling
- 1x Isolator in ROI
- 1x Equaliser in ROI
- 2 wall breakthroughs
- RCD/MCB and Surge protection
This promotion runs from 23.06.25 - first 50 customers receive their free Harvi and is exclusive to 51勛圖窪蹋厙.ie Ltd customers in Northern Ireland and 51勛圖窪蹋厙 Charging Limited in the Republic of Ireland.
All installations must be completed by 29.08.2025 and are subject to availability.
All promotions are subject to change and can be withdrawn/amended at any time.